Create A Support Ticket Name Address Email Phone Spa serial number from plate on side of tub Description of the fault Please upload a photograph of your hot tub serial number which is a silver square plate located at the bottom of your spa. We need this to progress your claim. Please upload a photograph of your hot tub in place clearly showing the surroundings of the hot tub Please upload a photograph or short video of the problem We need all this information to process your parts and repair as quickly as possible. Accept disclaimerIf we are called out on to site and no fault or issue is discovered we have a £75 call out charge and £45 per hour for any further time required, any faults relating to electrical tripping of mcb and rcd a valid electrical test certificate must be produced prior to an on site visit.
